LAST UPDATED 15TH OCTOBER 2024
Investor Charter
Vision and Mission Statements for Investors
Vision: Invest with knowledge & safety.
Mission: Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
Details of business transacted by Mool Capital with respect to the investors
To publish a research report based on the research activities of Mool Capital.
To provide an independent unbiased view on securities.
To offer unbiased recommendations, disclosing the financial interests in recommended
securities.
To provide research recommendations, based on analysis of publicly available information
and known observations.
To conduct audits annually.
Details of services provided to investors
• Onboarding of Clients.
• Disclosure to Clients:
To distribute research reports and recommendations to the clients without discrimination.
To maintain confidentiality w.r.t publication of the research report until made available in the public domain.
Details of grievance redressal mechanism and how to access it
In case of any grievance/complaint, an investor should approach Mool Capital through the medium mentioned below. We shall ensure that the grievance is resolved within 30 days from the date of receipt of the grievance.
Name: Mr. Abhinav Nayar
Email Id: abhinav@mool.one
Ph. No.: +91 94313 00667
If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal (http://scores.gov.in) which is a centralised web-based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.
With regard to physical complaints, investors may send their complaints to:
Office of Investor
Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’
Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.
Expectations from the investors (Responsibilities of investors)
Do’s
1. Always deal with SEBI registered Research Analyst.
2. Ensure that the Research Analyst has a valid registration certificate.
3. Check for SEBI registration number.
4. Please refer to the list of all SEBI registered Research Analysts which is available on SEBI website in the following link:
5. https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14
6. Always pay attention towards disclosures made in the research reports before investing.
7. Pay your Research Analyst through banking channels only and maintain duly signed receipts
mentioning the details of your payments.
8. Before buying securities or applying in public offer, check for the research recommendation provided by your Research Analyst.
9. Ask all relevant questions and clear your doubts with your Research Analyst before acting on the recommendation.
10. Inform SEBI about Research Analyst offering assured or guaranteed returns.
Don’ts
1. Do not provide funds for investment to the Research Analyst.
2. Don’t fall prey to luring advertisements or market rumors.
3. Do not get attracted to limited period discount or other incentive, gifts, etc. offered by Research Analyst.
4. Do not share login credential and password of your trading and demat accounts with the Research Analyst.
