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One 97 Communications Ltd.

NSE: PAYTMTechnologySoftware - Infrastructure

Last close
₹1,634.30
Day change
−₹52.20 (−3.10%)vs
Market cap
₹1.06 lakh crIndian rupees
Research updated
4 reports
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About One 97 Communications

One 97 Communications Ltd. is a prominent player in India's digital payments and financial technology sector. The company operates a comprehensive ecosystem of services under its widely recognized brand, Paytm. Its primary function revolves around facilitating digital transactions, offering a seamless payment gateway for consumers and merchants alike. Notable features include mobile recharge services, utility bill payments, digital wallets, and point-of-sale terminals, which significantly influence sectors like retail, e-commerce, and transportation. Additionally, One 97 Communications Ltd. extends its services to financial products such as loans, insurance, and wealth management, broadening its impact in fintech. By spearheading innovations in cashless payments, it plays a pivotal role in India's transition towards a digital economy, supporting both urban and rural inclusion. Founded in 2000 and based in Noida, India, the company continues to enhance its offerings, adapting to evolving consumer needs and technological advances in the financial market.

Sector
Technology
Industry
Software - Infrastructure
Listing
NSE: PAYTM
Chief executive
Mr. Vijay Shekhar Sharma
Employees
47,826
Headquarters
Noida, India
ISIN
INE982J01020
Website
paytm.com

Public research · Report of

Business model & financial foundation

Paytm (NSE: PAYTM), Digital payments and financial services distribution platform: revenue of ₹8,437 crore in FY26 (+22.3% on FY25), an EBITDA margin of 5.9%, net profit of ₹553.0 crore and net cash of ₹13,315 crore.

Key figures
Revenue, FY26 (₹ crore)
8,437
consolidated
Revenue growth, FY26
+22.3%
on FY25
Net profit, FY26 (₹ crore)
553.0
to owners
Return on equity, FY26
3.6%
on average equity
Market capitalisation (₹ crore)
1,06,865
at the close of 26 Oct 2026

Company profile

One 97 Communications operates Paytm, India's pioneer of QR and Soundbox merchant payments. It earns payment processing fees and device subscriptions from merchants, distribution fees from lenders for merchant and personal loans it sources, and smaller revenue from marketing, ticketing and cloud services. Lending risk sits on partner banks and NBFCs' books, not Paytm's. The company turned profitable in FY26 after the RBI's 2024 restrictions on its associate Paytm Payments Bank.

Item, Value
ItemValue
Legal nameOne 97 Communications Limited
Exchange and tickerNSE: PAYTM; BSE: 543396
ISININE982J01020
CINL72200DL2000PLC108985
SectorFinancial Technology
IndustryDigital payments and financial services distribution platform
HeadquartersNoida, India
Fiscal year endMarch
Reporting basis and unitconsolidated, in ₹ crore
AuditorS.R. Batliboi & Associates LLP (since 2023)
Market capitalisation₹1,06,865 crore (26 Oct 2026)
Shares outstanding63.89 crore shares (FY26)
Price₹1,655 (close, 26 Oct 2026)
52-week range₹930.6 - ₹1,856 (to 26 Oct 2026)
Websitehttps://paytm.com

Corporate structure and shareholding

Entity, Holding, Business
EntityHoldingBusiness
Paytm Payments Services Limited100%Online and offline payment aggregator (material subsidiary)
One97 Communications Singapore Private Limited100%Overseas holding company; holds cash from Dec 2024 sale of PayPay stake (material subsidiary)
Paytm Money Limited100%Stock broking and mutual fund distribution
Paytm Payments Bank Limited48.98%Associate; payments bank under RBI business restrictions since 2024
First Games Technology Private Limited55%Gaming joint venture

No promoter: the founder Vijay Shekhar Sharma is classified as a public shareholder. Associates and JVs per FY26 annual report.

Shareholding (% of shares)
Shareholding (% of shares)Q3FY26Q4FY26Q1FY27Q2FY27
Promoter0.00%0.00%0.00%0.00%
Promoter holding pledged0.00%
Foreign institutions51.75%49.40%48.09%43.52%
Domestic institutions20.32%23.08%24.87%29.51%
of which mutual funds14.34%16.60%17.94%21.17%
Retail27.91%27.52%27.04%8.09%
Other18.88%

The promoter holding pledged is a share of the promoter's own holding.

Business model

One 97 Communications (Paytm, NSE: PAYTM) is a merchant-acquiring, consumer-payments and financial-services-distribution platform. It earns payment processing and device-subscription income, lender-paid distribution fees and marketing revenue; credit risk remains with partner lenders. Q1 FY27 consolidated revenue was INR 2,448 crore, including INR 1,384 crore of payment services and INR 814 crore of financial services. UPI pricing is regulated, so the group does not control MDR timing, eligibility or sharing.

Peer, Why the dossier compares them
PeerWhy the dossier compares them
PB Fintech (POLICYBZR)Listed consumer fintech distribution platform (insurance and credit marketplace)
Pine Labs (PINELABS)Listed merchant payments acquirer and issuing platform; direct competitor in offline acquiring
Billionbrains Garage Ventures (Groww) (GROWW)Listed consumer fintech platform in broking and wealth, overlaps Paytm Money
Bajaj Finance (BAJFINANCE)Largest consumer and merchant lender; partner and competitor in loan distribution
Info Edge (NAUKRI)
Eternal (ETERNAL)
Jio Financial Services (JIOFIN)Emerging payments and lending competitor with a consumer payments app

Financial databook

Profit and loss (₹ crore)
Profit and loss (₹ crore)FY22FY23FY24FY25FY26
Revenue from operations4,9637,9049,9786,9008,437
Cost of revenue (vendor classification) *5,6865,8796,9166,0535,647
Other operating costs (vendor classification) *1,5682,1602,3362,3541,588
EBITDA (vendor classification) *-2,080-1,282-466.1-809.01,470
EBIT *-2,346-1,720-1,366-629.0600.0
Finance costs39.423.324.016.018.0
Profit before tax-2,385-1,743-1,390-645.0582.0
Income tax expense11.333.632.018.030.0
Profit for the year-2,396-1,777-1,422-663.0552.0
Diluted EPS (₹)-38.00-27.00-22.33-10.358.55
Payment processing charges3,2802,1252,573
Other direct expenses incl. promotional cashback & incentives1,1601,0971,004
Marketing (indirect)612.0508.0275.0
Employee cost including ESOP4,5903,2882,765
Software, cloud and data centre643.0639.0643.0
Other indirect expenses600.0749.0675.0
EBITDA (company definition, after ESOP)-907.0-1,506502.0
Other income547.0724.0854.0
Depreciation and amortisation736.0673.0568.0
Share of profit/(loss) of associates and JVs-38.03.00-2.00
Exceptional items (gain +, loss -)-233.0823.0-186.0
Profit/(loss) attributable to non-controlling interests-5.00-4.00-1.00
Profit attributable to owners of the parent-1,417-659.0553.0
Cost of materials (consumed, traded goods bought, inventory change)0.000.000.00
Other expenses6,2955,1195,170
Basic EPS (₹)-22.00-10.358.66
Balance sheet (₹ crore)
Balance sheet (₹ crore)FY22FY23FY24FY25FY26
Equity attributable to owners14,13012,99313,32715,02716,026
Borrowings (non-current and current)0.004.800.00
Cash and cash equivalents4,2772,0773,285
Trade receivables (net)1,6511,2971,186
Trade payables (MSE + others)751.4858.9684.2741.0889.0
Property, plant and equipment930.9645.4645.0
Capital work in progress10.04.307.00
Total assets17,99217,96617,13921,44823,915
Net debt (negative = net cash)-12,804-13,315
Inventories0.00n.d.n.d.
Cash flow (₹ crore)
Cash flow (₹ crore)FY22FY23FY24FY25FY26
Cash from operations651.0-121.0-743.0
Free cash flow (vendor definition) *-1,743-289.6-170.9-443.0-1,222
Capital expenditure (purchase of PPE and intangibles; outflow negative)-504.4-696.7-822.0-322.0-479.0
Dividends paid (an outflow is negative)0.000.000.00
Other reported lines (₹ crore)
Other reported lines (₹ crore)FY22FY23FY24FY25FY26
Shares outstanding (paid-up capital over face value)62.1864.5863.6063.8063.89
ESOP (share-based payment) cost within employee cost1,466815.0174.0
Contribution profit (revenue less direct expenses)5,5383,6784,860
EBITDA before ESOP cost (company, discontinued from FY26)559.0-691.0676.0
Government incentives in revenue (UPI incentive + PIDF incentive)n.r.n.d.226.0
Quarterly profit and loss (₹ crore)
Quarterly profit and loss (₹ crore)Q3FY25Q4FY25Q1FY26Q2FY26Q3FY26Q4FY26Q1FY27Q2FY27
Revenue from operations1,8281,9111,9182,0612,1942,2642,4482,648
Cost of revenue (vendor classification) *1,4811,4141,3911,5591,6061,695
Other operating costs (vendor classification) *570.0586.0455.0479.0526.0550.0
EBITDA (vendor classification) *-34.0105.0313.0367.0310.0385.0
EBIT *-199.0-537.0130.0234.0199.0254.0
Finance cost4.004.004.005.004.005.007.007.00
Profit before tax-203.0-542.0126.030.0230.0194.0247.0292.0
Tax expense5.003.004.0010.05.0011.027.067.0
Profit after tax-208.0-545.0123.021.0225.0183.0220.0225.0
Diluted EPS (₹)-3.27-8.471.890.323.462.833.403.52
Payment processing charges570.0520.0581.0629.0671.0692.0794.0
Other direct expenses incl. promotional cashback & incentives299.0319.0185.0226.0274.0318.0304.0
Marketing (indirect)104.0102.062.072.077.065.079.0
Employee cost including ESOP757.0749.0643.0662.0721.0739.0742.0
Software, cloud and data centre154.0146.0168.0133.0166.0175.0159.0
Other indirect expenses167.0165.0207.0198.0128.0143.0167.0
EBITDA (after ESOP, company definition)-223.0-88.072.0142.0156.0132.0203.0270.0
Other income189.0224.0241.0222.0212.0178.0182.0164.0
Depreciation and amortisation165.0150.0166.0137.0133.0132.0131.0132.0
Share of associates and JVs0.000.000.00-1.00-1.000.000.00-1.00
Exceptional items0.00-522.0-17.0-190.00.0021.00.00-4.00
Non-controlling interest0.00-5.000.000.000.00-1.000.00-1.00
Profit attributable to owners-208.0-540.0122.521.0225.0184.0220.0226.0
Cost of materials (consumed, traded goods bought, inventory change)0.000.000.000.000.000.000.00
Other expenses1,2941,2521,2031,2571,3171,3931,503
Basic EPS (₹)-3.27-8.471.920.333.522.873.44

Consolidated, as reported. Lines marked * are the market-data provider's figures; the rest are extracted from the company's filings or derived from them. n.d. not disclosed, n.r. not retrieved, n.a. not applicable.

Metrics dashboard

Metric, FY22, FY23, FY24
MetricFY22FY23FY24FY25FY26
Revenue growth77.1%59.3%26.2%-30.8%22.3%
EBITDA margin-9.1%-21.8%5.9%
Net margin-14.2%-9.6%6.6%
Return on equity-10.8%-4.6%3.6%
Return on capital employed-10.3%-4.4%3.9%
Return on assets-8.1%-3.4%2.4%
Net debt (₹ crore)-12,804-13,315
Net debt / EBITDA8.50x-26.5x
Interest cover-59.5x-73.8x-56.9x-39.3x33.3x
Asset turnover0.37x0.44x0.57x0.36x0.37x
Receivable days606951
Inventory days (on revenue)0
Payable days (on revenue)5540253938
Cash conversion-0.46x0.18x-1.34x
Capex intensity10.2%8.8%8.2%4.7%5.7%
Free cash flow (₹ crore)-171.0-443.0-1,222
Dividend payout-0.0%-0.0%0.0%
EPS, diluted (₹)-38.00-27.00-22.33-10.358.55
Book value per share (₹)227.2201.2209.5235.5250.8

Computed from the statements above:

  • Revenue growth: revenue over the previous year's, less one.
  • EBITDA margin: EBITDA (company definition, after ESOP) / revenue.
  • Net margin: net profit to owners / revenue.
  • Return on equity: net profit to owners / average equity.
  • Return on capital employed: EBIT / average equity plus borrowings.
  • Return on assets: net profit to owners / average total assets.
  • Net debt (₹ crore): Net debt (negative = net cash).
  • Net debt / EBITDA: net debt / EBITDA (company definition, after ESOP).
  • Interest cover: EBIT / finance cost.
  • Asset turnover: revenue / average total assets.
  • Receivable days: receivables / revenue x 365.
  • Inventory days (on revenue): inventory / revenue x 365.
  • Payable days (on revenue): payables / revenue x 365.
  • Cash conversion: cash from operations / net profit to owners.
  • Capex intensity: capital expenditure / revenue.
  • Free cash flow (₹ crore): cash from operations less capital expenditure.
  • Dividend payout: dividends paid / net profit to owners.
  • EPS, diluted (₹): as reported (Diluted EPS).
  • Book value per share (₹): equity / shares outstanding.

Source: the company's filings and disclosures as extracted into Mool's company dossier (version 4, information to 26 Oct 2026); market data at the close of 26 Oct 2026. Every figure is read from the dossier's files or computed from them; the account of the business model is the analyst's, from the dossier's workings.

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What the full research on One 97 Communications includes

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  • Business model & financial foundationOn this pageWhat the company does and how it makes money, its structure, five years of financials and the metrics that matter for it.
  • Future earnings & financial modelForecasts built from the drivers that move the business, by scenario, beside the street's.
  • Fundamental valuation & 12-month thesisWhat the business is worth on several methods, what the market already prices in and the 12-month thesis that follows.

The research model

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Report history

Reports on One 97 Communications

  1. Research reportLatest
  2. Research report
  3. Research report
  4. Research report

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